How to use Kikzon

Kikzon is a place to follow people and brands through channels, watch and share posts, shop (including second-hand), book services, buy tickets or stays, support community pledges, listen to music, and chat with others.

1. Open Kikzon and choose Sign in when asked.
2. Use your email and password, or continue with Google.
3. If you are new, complete any onboarding steps and accept the terms when shown.
4. Forgot password? Use the reset option on the sign-in screen and follow the email link.

Top carousel

At the top of Home you may see featured channels or promotions. Tap a card to open that channel.

Feed cards

• Channel cards show the channel’s main image or video, name, and quick actions such as rating or bookmark.
• Post cards show content shared by channels in your feed.
• Some channel cards also show simple info such as a Pledge initiative when that channel runs pledges.

Filters

Use the category chips on Home when you want to narrow what appears (for example recently uploaded). Layout adjusts for phone and larger screens.

Kikzon has more than one way to search. The main entry points are the Search area and the dedicated Find experience for professionals and local services.

General search

1. Open Search or type in the search box from the main menu or Explore.
2. Type a channel name, person, product, service, or keyword.
3. Results can include channels, people, posts, and products. Tap a result to open it.

Sensitive channels may stay hidden from Home and only show in search if your content preferences allow them (see Settings & Privacy).

Shop search

When you search or browse products, you enter the shop experience:

• Search bar for products and shops, with suggestions and recent searches.
• Filters for category, price range, seller type, stock, and more.
• Sort options such as relevance, newest, price low-to-high or high-to-low, rating, and popularity.
• Rails for deals, new arrivals, top-rated, trending items, and online stores.
• Product cards open the full listing (photos, price, details). From there you can add to cart, buy, or chat with the seller depending on how the listing is set up.

Find — professionals & services

Find is the dedicated place to discover local professionals and service providers (beauty, drivers, tutors, mechanics, lawyers, househelp, cooks, nannies, tech, trainers, doctors, and similar categories).

• Browse by profession tabs. Each profession can show suggested pros near you and public collection channels that act as service catalogs.
• For some professions (especially beauty), you may see a marketplace-style view with categories, filters, and result cards.
• You can submit a service request describing what you need; matching professionals can be notified and respond.
• Open a professional’s profile or their collection channel to view services, ratings, and booking or chat options.
• Verified professionals display verification badges. Location and distance can appear when available.

Open Reels to scroll a vertical feed of media posts. Tap a creator to learn more about them, and use the usual like, comment, or share actions when you are signed in.

From Home you may also see a small Reels preview strip — tap it to jump into the full feed.

A channel is a public page for a person or brand. It can show posts, a shop (standard or second-hand), services, tickets or stays, pledges, and music — depending on what the owner turned on. Some channels also host collection channels (focused product or service catalogs).

What you see on a channel

• Name, photo, and bio at the top, plus verification badges when applicable.
• Main media area for the current post, product photo, listing, or video.
• Tabs such as General, Shop, Professionals, Tickets / Stays, Pledges, Music — only the ones the owner enabled appear.
• Details panel with extra information about the campaign, product, stay, or service you selected.
• Actions such as like, bookmark, comment, and share.

A collection channel is a specialized catalog that lives under a main channel. It is commonly used for:

• Product collections — curated sections of a shop (for example fashion or new arrivals). Collection owners can list products under sections defined by the main channel.
• Profession / service collections — service catalogs for a verified profession (for example a beauty or mechanic catalog). These appear in Find under the matching profession.

How they appear

• Inside a main channel as cards or a “See all” list (storefront strip or profession catalogs).
• In Find results for the relevant profession, with location, rating, price “from”, and service or product counts when available.
• With their own identity (name, cover, tagline, owner profile) while still belonging to the main channel ecosystem.

Promoters

Main channels can have promoters. A promoter link looks like channel.kikzon.com/promoter-handle and opens the same channel with the promoter’s identity. Shared product or post links can also carry promoter context.

Many channels have their own web address (for example a name before .kikzon.com). Opening that link takes you straight into the channel.

• Use the Share button on a channel or item when you want to send someone a link.
• Shared product, stay, or pledge links should open the same item inside the channel when possible.
• Promoter links use a short path after the channel name (for example shop.kikzon.com/pete) — you still land on the same channel, with promoter context applied.

On the General tab you can watch photos and videos the channel publishes. Tap a post to focus it in the main media area.

• Like and bookmark when signed in.
• Comment in the comments section under the post.
• Share to send the post to someone else.

The Shop tab behaves according to the channel’s marketplace type.

Standard shop

The channel owner lists and sells their own products.

1. Open a channel and go to the Shop tab.
2. Browse the product list (and any sections such as fashion or new arrivals).
3. Tap a product to see photos, price, description, variants, and stock status.
4. Add to cart or buy when checkout is available, or follow “Visit shop” / external links when the product is imported from another store.
5. Complete payment on the checkout screens offered in your region.

Owners can manage sections, product status (draft, active, out of stock, hidden), and optionally connect an external store catalog. Collection channel owners can list products under the main channel’s sections.

Second-hand marketplace

On channels set to second-hand mode, any signed-in user can list used items. The channel owner manages sections; sellers manage their own listings.

• Browse — filter by section, condition, price, location, and negotiable-only. Sort by newest or price.
• Listing details — photos (first is cover), title, brand, condition (new, like new, good, fair, for parts), price, pickup location, and description.
• Connect with seller — open chat to ask if the item is available and arrange pickup. Second-hand items are sold directly by the seller; there is no in-app cart checkout for them in the same way as a standard shop.
• Sell an item — from the channel, create a listing with photos, condition, price, and pickup area. Save as draft or publish. You can mark items reserved or sold, or relist later.

For channel owners

Owners choose marketplace type (standard shop or second-hand), set storefront intro and extra details, manage sections, and handle orders or listing oversight. External products can be imported and kept in sync when that feature is enabled.

The Professionals tab on a channel is for services — for example beauty, repairs, consulting, and similar offerings. Open a service to read details and request or book when booking is available.

• Some professional channels show staff or team members.
• You may be asked to sign in before confirming a booking.
• Verified channels and professionally verified providers display verification badges.

Using Find for services

For discovery across many providers, use Find (see Search & Find). There you can filter by profession, browse suggested pros and profession collection channels, submit service requests, and open profiles or catalogs to book or chat.

Events & tickets

• Open the Tickets tab on a channel that sells events.
• Choose an event, pick ticket options, and complete booking or payment.
• Keep your ticket details for entry when the event uses in-app tickets. Scanning and display tools may be available for organizers and attendees.

Accommodations (stays) marketplace

When a channel is set to accommodations mode, the same tab area becomes a stays marketplace. Guests inquire in-app — there is typically no forced checkout; hosts and guests coordinate through the listing and chat.

• What you can look for — rent a house, buy a house, short-stay, or shared / hostel style housing. Use “What are you looking for?” and section filters when the channel defines them.
• Browse listings — open a listing for photos, details, location, and host information. Your public profile is used when you are the host; no separate agent form is required.
• Inquire — contact the host about availability. Hosts can mark listings available, rented, or booked and communicate updates in the conversation.
• My listings — hosts manage their own listings (draft, publish, update). Sections only appear on the channel after someone lists a property in them.

Pledges are promises of support — for example shopping-cart value, money, goods, or time/service. Amounts you see are estimated commitments, not automatic bank transfers.

Make a pledge

1. Open the channel’s Pledges tab.
2. Read the campaign details, goal, and accepted pledge types if shown.
3. Tap Make a pledge and choose the type offered (shopping cart worth, monetary, goods, service/time, or other).
4. Enter your details. Guests may need a name and phone number; signed-in users can use their account.
5. Optionally agree to SMS reminders near the settlement date.
6. Submit. Your pledge appears in the public catalog without showing private contact details.

Catalog

The catalog lists pledges with status filters (all, pending, fulfilled). Tap a pledge card to see more detail and media. If someone did not upload a photo or video, the campaign’s default image for that pledge type (or a general default) may be shown instead.

For channel owners

Owners set the campaign headline, description, accepted types, goal, deadline, and default images per type. They can filter and manage the catalog, mark pledges as fulfilled or cancelled, and manage reminders from their tools. Cancelled pledges can be hidden from the public view according to channel settings.

Open the Music tab to browse tracks, mixes, or playlists the channel has published. Select a track to play it in the channel media area when playback is available.

1. Open Chats from the main menu.
2. Select a conversation or start one from a profile, channel, product, or listing when messaging is allowed.
3. Send text or media as offered in the chat screen.

Privacy settings can limit who may message you. Blocked users cannot contact you through normal chat flows. Second-hand and accommodation inquiries often continue in chat after you open “Connect with seller” or an inquiry on a listing.

• Join or create a group from the Groups area.
• Share posts and updates with members of that group.
• Use invite links when the group offers them.
• Leave a group anytime from its settings if you no longer want to be a member.

Communities are broader spaces you can join. After joining, you can follow activity and share posts according to the community’s rules. Leave from the community options when you want to stop membership.

Open Notifications to read likes, comments, system messages, and other alerts. You need to be signed in to receive an inbox. On some devices you can also allow push notifications for faster alerts.

Your profile can include a username, display name, photo, and bio. Open your profile from the menu to view or edit what others see, within the visibility rules you choose in Settings.

Open Settings & Privacy to manage:

• Appearance — theme and display preferences.
• Account Information — name and email details.
• Password & Security — change password and related options.
• Privacy — who can message you and related controls.
• Content Preferences — interests and sensitive content choices.
• Chats & Blocking — manage blocked users.
• Profile Visibility — what others can see about you.
• Groups & Communities — visibility preferences.
• Terms, Privacy & Data — legal information and data requests.
• Help — open this guide anytime.
• Deactivate / Delete — close or remove your account.

Where Wallet is available, you can view balance information and complete payments during checkout for shop, tickets, or bookings. Follow the payment screen for the methods offered in your region.

If you own a channel, use the channel editor to set the name, photo, bio, and which tabs are available (Shop, Professionals, Tickets / Stays, Pledges, Music, and others). You also choose marketplace modes such as standard shop vs second-hand, or tickets vs accommodations.

• Add co-owners if you want others to help manage the channel.
• Some features may require a verified channel — look for the verification option and follow the on-screen request steps.
• Only owners and co-owners see management tools such as order handling, listing moderation, or marking pledges fulfilled.
• Collection channels and promoter links can be managed from channel tools when those features are enabled.

• Use Report on a post, profile, or channel when something breaks the rules.
• Use Block in Settings → Chats & Blocking to stop unwanted contact.
• Adjust sensitive content options under Content Preferences if you want stricter filters.
• For second-hand meetups: prefer public places, inspect items before paying, and avoid advance payments to unknown accounts.

Why can’t I comment or chat?

Those actions usually need a signed-in account. Sign in and try again.

Why is a tab missing on a channel?

The channel owner only shows the features they enabled. Marketplace type (for example second-hand vs standard shop) is also an owner setting.

What is the difference between Search and Find?

Search covers channels, people, posts, and products. Find is the dedicated professionals and local-services experience (profession tabs, service requests, and profession collection catalogs).

Will others see my phone number on a pledge?

No. The public list shows support details, not private contact information.

How do second-hand purchases work?

Open the listing and use Connect with seller to chat and arrange pickup. There is no automatic cart checkout for second-hand items the way there is for a standard shop product.

How do accommodation inquiries work?

Open a stay listing and inquire with the host in-app. Hosts mark availability and continue the conversation in chat; checkout is not required for a typical inquiry flow.

Where do I open this guide again?

Go to Settings & Privacy and open Help.